Innago Help Center

Advice and answers from the Innago Team

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01. Getting Started with Innago / Dashboard
02. Creating and Editing Properties
03. Adding Tenants and Lease Terms
04. Adding your Bank Accounts
05. Applications and Screening
06. Uploading / Signing Leases and Documents
07. Viewing and Creating Invoices
08. Tracking Expenses
09. Tenant Communication
10. Managing Maintenance
11. Marketing your Rentals
12. Team Management
13. Viewing Reports
14. Settings
15. Tenant Management
16. Referrals and Integrations
17. Help Articles for Tenants
A. Adding and Deleting Users
A. Adding, Deleting and Archiving Properties
A. Adding, Editing and Deleting Tenants
A. Creating New Invoices
A. Customizing Application Templates
A. Learning the Basics
A. Messaging your Tenants
A. Notifications
A. Setting up a Document Template
B. Adding / Editing Charges and Fees
B. Adding Lease Terms
B. Creating Messaging Templates
B. Editing Property Details
B. General Settings
B. Managing User Roles
B. Online Document Signing
B. Profile
B. Requesting Applications
C. Assigning Bank Accounts to Properties
C. Editing Lease Terms
C. Late Fees
C. Notes
C. Recording Payments and Managing Invoices
C. Tenant Screening and Reports
C. Uploading and Downloading Documents
D. Applications and Screening FAQs
D. Crediting, Deleting and Exporting Invoices
D. General FAQs
D. Property Settings
D. Renewing and Terminating Leases
D. Renters Insurance
E. HOAs
E. Income FAQs
E. Special Lease Scenarios / Cases
Integrations
Uncategorized

01. Getting Started with Innago / Dashboard

This will take you through your first steps when setting up your Innago account!

29 articles

02. Creating and Editing Properties

Learn how to add your rentals and units to Innago.

16 articles

03. Adding Tenants and Lease Terms

Learn how to add your leases and invite your tenants to Innago.

24 articles

04. Adding your Bank Accounts

Learn how to add your bank accounts to Innago.

10 articles

05. Applications and Screening

Learn how to customize applications and screen tenants.

23 articles

06. Uploading / Signing Leases and Documents

Learn how to sign and manage documents digitally.

19 articles

07. Viewing and Creating Invoices

Learn how to manage your invoices and keep track of your rent payments.

29 articles

08. Tracking Expenses

Learn how to keep your business expenses up to date.

5 articles

09. Tenant Communication

Learn how to efficiently communicate with your tenants.

7 articles

10. Managing Maintenance

Learn how to track maintenance requests.

5 articles

11. Marketing your Rentals

Learn how to list your properties online.

14 articles

12. Team Management

Learn how to assign roles and responsibilities to your team members.

8 articles

13. Viewing Reports

Learn how to analyze the health of your business.

8 articles

14. Settings

Learn how to configure your Innago account.

14 articles

15. Tenant Management

Learn how to best help your tenants on Innago.

9 articles

16. Referrals and Integrations

Learn about our Integrations and our referral program.

3 articles

17. Help Articles for Tenants

If you're a tenant, this section is for you.

11 articles