In order to access Innago, your landlord or property manager will invite you to Innago using your email address. Once your email address is provided, we’ll automatically send you an email which includes an activation link, and a Tenant Welcome Packet. We’ve attached a copy of this for you, as well as a Tenant Setup Guide that has step-by-step instructions on how to perform most of available actions in your account. For a video walkthrough of how to set up your account and how to add a payment method, please click here.