If your Profit & Loss (P&L) report looks off, it’s usually not an error — it’s about how Innago tracks your income and expenses!
The P&L report is cash-based, meaning it shows money when it was paid, not when it was due.
“Paid On” vs. “Due On”
Your Profit & Loss report is designed to reflect actual cash flow, meaning it records income and expenses based on when transactions occurred — when payments were received or bills were paid — rather than when they were scheduled or due.
Example:
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You send an invoice for October rent, due October 1st.
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The tenant pays on September 30th.
In this case, the payment is considered September income, because that’s when the payment was received (the Paid On date).
It will not appear as October income in your P&L.
This can lead to confusion if you’re expecting to see that rent counted toward October’s revenue, but the P&L is only showing what was actually paid during October.
Why This Matters
Common situations that can make your P&L look “incorrect”:
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Early payments move income into the previous month.
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Late payments move income into the next month.
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Unpaid invoices don’t appear until paid.
Your Innago P&L reflects actual cash flow, not scheduled payments. If the numbers seem off, they’re likely just showing when the money actually moved — not when it was due.