Innago Help Center

Advice and answers from the Innago Team

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If you’re tenants have provided their vehicle information in Innago, you’ll be able to view it from a couple of different places within your account:

Properties

1). Click “Properties” from the main menu on the left.

2). Click on the property where the tenant resides. This will take you to a Unit Detail screen.

3). Click on the tenants name under the Tenants tab of the Unit Detail screen.

4). The Tenant Record will open, displaying the tenant’s vehicle information. You can also add their vehicle information from here if it’s already been provided to you outside of Innago.

Leases and Files

1). Click “Leases and Files” from your main menu on the left.

2). Click on the lease term for the tenant from the list of lease terms. This will take you to a Lease Detail screen.

3). On the Lease Detail screen, click on the tenant icon above the Tenants of this property section. The Tenant Record side pane will open.

4). On the Tenant Record side pane, click “View Additional Information”. You can view their vehicle information here, or add it yourself.