Innago Help Center

Advice and answers from the Innago Team

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01. Getting Started with Innago / Dashboard
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Once your HOA properties and units have been set up, it’s time to add your owners to these properties!

You can do this with the following steps:

  1. From the Innago menu on the left, click ‘Dashboard.’

  2. Choose 'Add Tenants/Owners' in the upper right-hand corner of the screen.

  3. Select the property to which you’d like to add owners and click the ‘Next’ button.

  4. Enter the terms of your agreement. Click ‘Next.’

  5. Then go ahead and add your payment frequency, HOA fee, and the due date. You can also add any additional fees associated with this owner from this page.

  6. Once complete, review the terms. If everything looks good, click the button that says ‘Add Owner.’

  7. On this page, add owners with their name, email, and phone number.

  8. You can also decide whether or not you’d like to accept partial payments.

  9. Once all owners have been added, select ‘Finalize.’

  10. You can upload a copy of any previously signed agreements or click ‘Confirm & Invite’.

(Note – If you click 'Cancel' at any step, all the data you just entered will be lost.)

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