What Notifications are Sent to Me?
As a landlord or sub-user, there are certain system notifications that will be sent out to alert you to different updates in your account. Here is a full list of which notifications you and your sub-users can expect to receive. Please note: if a sub-user has not verified their account, they will not receive any […]
What Notifications are Sent to Tenants?
Tenants receive system generated notifications for a variety of reasons. We’ve decided it would be helpful for you to know what to expect when it comes to the notifications tenants can expect to receive, and when to expect them! Please note: if a tenant has not verified their account, they will not receive any notifications. […]
How Can I Check to See if My Tenant is Enrolled in Autopay?
If you would like to check if your tenant is enrolled in Autopay, you can follow these steps: From the Innago menu on the left, click “Properties”. Select the property. Select the unit. of the tenant you would like to view. Click the tenant icon or name to pull up the Tenant Record Here you will […]
How Can I Update My Credit or Debit Card in Innago?
If you need to update your credit/debit card in your Innago profile, just take the following these steps: To Delete a Credit or Debit Card: From the Innago menu on the left, click “Settings” Under the Settings tab on the left, select “Credit/Debit Cards” Click the 3 vertical dots next to the card on file Select “Remove Card” […]