Innago Help Center

Advice and answers from the Innago Team

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01. Getting Started with Innago / Dashboard
02. Creating and Editing Properties
03. Adding Tenants and Lease Terms
04. Adding your Bank Accounts
05. Applications and Screening
06. Uploading / Signing Leases and Documents
07. Viewing and Creating Invoices
08. Tracking Expenses
09. Tenant Communication
10. Managing Maintenance
11. Marketing your Rentals
12. Team Management
13. Viewing Reports
14. Settings
15. Tenant Management
16. Referrals and Integrations
17. Help Articles for Tenants
A. Adding and Deleting Users
A. Adding, Deleting and Archiving Properties
A. Adding, Editing and Deleting Tenants
A. Creating New Invoices
A. Customizing Application Templates
A. Learning the Basics
A. Messaging your Tenants
A. Notifications
A. Setting up a Document Template
B. Adding / Editing Charges and Fees
B. Adding Lease Terms
B. Creating Messaging Templates
B. Editing Property Details
B. General Settings
B. Managing User Roles
B. Online Document Signing
B. Profile
B. Requesting Applications
C. Assigning Bank Accounts to Properties
C. Editing Lease Terms
C. Late Fees
C. Notes
C. Recording Payments and Managing Invoices
C. Tenant Screening and Reports
C. Uploading and Downloading Documents
D. Applications and Screening FAQs
D. Crediting, Deleting and Exporting Invoices
D. General FAQs
D. Property Settings
D. Renewing and Terminating Leases
D. Renters Insurance
E. HOAs
E. Income FAQs
E. Special Lease Scenarios / Cases
Integrations
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How Long are Applications/Screening Reports Kept in Innago?

Completed Applications are not deleted from Innago, however Incomplete Screening applications expire after 30 days.

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