To verify your identity, we send the information you enter out to the three major credit bureaus and relevant utility companies. They give us a thumbs up or thumbs down on the data match. When we do this, they're looking for personal info, not business info.
If your verification attempt has failed:
1. Double check and confirm that all information is entered correctly (no typos!)
2. Ensure that you are entering your personal address rather than a business address. This is the same address field that would appear on your credit report. If you’ve recently moved, try an old address.
If you continue to have issues, contact us at 513-299-5034 or security@innago.com.