We are aware of the that some states have specific laws and restrictions for screening potential tenants. We rely on our partners, TransUnion to make sure that when tenants apply for screening that it is compliant with the regulations for all 50 states. It is our understanding that TU does do that.
If you still have concerns, it’s possible to turn on or off certain reports by going to your Settings page, and clicking the “Screening” tab. For example, in the state of New York, if it is not permissible to collect criminal history, you can just turn those reports off.
In regards to any limits on application fees, the tenant is actually paying for the background reports and running the check on themselves. It is our understanding that this does not violate any law that limits application fees, as you are not actually charging the tenant to apply, they are simply choosing to purchase the report. Once the report is complete, the tenant is choosing to share the information with you. Another option you have is to just reimburse your applicant for the difference in cost outside of Innago.
We do want to note, ultimately, we do not make any definitive claims to the legal compliance of Innago with your state and local laws. If you still have concerns, it would be best to speak with an attorney, or consult some form of legal counsel.
For more detailed information, here is the link to the Terms of Use that are provided to the applicant when completing their application: https://my.innago.com/termsofuse