Innago Help Center

Advice and answers from the Innago Team

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
post
Filter by Categories
01. Getting Started with Innago / Dashboard
02. Creating and Editing Properties
03. Adding Tenants and Lease Terms
04. Adding your Bank Accounts
05. Applications and Screening
06. Uploading / Signing Leases and Documents
07. Viewing and Creating Invoices
08. Tracking Expenses
09. Tenant Communication
10. Managing Maintenance
11. Marketing your Rentals
12. Team Management
13. Viewing Reports
14. Settings
15. Tenant Management
16. Referrals and Integrations
17. Help Articles for Tenants
A. Adding and Deleting Users
A. Adding, Deleting and Archiving Properties
A. Adding, Editing and Deleting Tenants
A. Creating New Invoices
A. Customizing Application Templates
A. Learning the Basics
A. Messaging your Tenants
A. Notifications
A. Setting up a Document Template
B. Adding / Editing Charges and Fees
B. Adding Lease Terms
B. Creating Messaging Templates
B. Editing Property Details
B. General Settings
B. Managing User Roles
B. Online Document Signing
B. Profile
B. Requesting Applications
C. Assigning Bank Accounts to Properties
C. Editing Lease Terms
C. Late Fees
C. Notes
C. Recording Payments and Managing Invoices
C. Tenant Screening and Reports
C. Uploading and Downloading Documents
D. Applications and Screening FAQs
D. Crediting, Deleting and Exporting Invoices
D. General FAQs
D. Property Settings
D. Renewing and Terminating Leases
D. Renters Insurance
E. HOAs
E. Income FAQs
E. Special Lease Scenarios / Cases
Integrations
Uncategorized

Some landlords use different applications for different properties. For example, if you own or manage both commercial and residential properties, you may ask for different information on your application depending on the property type.

Innago allows landlords to create multiple applications to be used as needed. To enable this feature follow these instructions:

1. At the bottom of the Innago menu, click the gear icon to access your Settings.
2. Click “Screening” from the Settings menu.
3. At the bottom of the tenant screening settings, you will see – “Do you use more than one application template for your properties?”. Toggle this option to “Yes”
5. Click “Save Changes” to enable.

You’ll now be able to create and manage multiple application templates. To access the features you’ve just enabled, follow these instructions:

1. From the Innago menu on the left, click “Applications”.
2. Select “Templates” located at the top of the screen.

From here, you can create new templates by clicking “New Template”, or you can edit existing ones by clicking “Edit”. You can also choose which properties each template is assigned to by clicking “Assign Properties”.

For more information on customizing an application template, please click here.

Leave a Reply

Your email address will not be published. Required fields are marked *