If you need a report that includes all of your tenant’s individual payment records, you can access this via your Transactions Report.
You’ll navigate to the report by clicking the paper icon located in the bottom left corner of your screen. This will take you to your Reports page.
From here, you’ll click the tab that says “Transactions” to access the report.
Here you’ll view a full list of every online payment received through Innago and every offline payment recorded as well. If you need to filter to a specific tenant to narrow your results, you’ll just click the “Filters” button near the top left area of the screen.
Once you’ve filtered your results, you can click the “Export” button towards the top right area of the screen.
Your exported file will be in .csv format, and will include all the details as shown in the example below:
