Skip to main content

Innago Help Center

Advice and answers from the Innago Team

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
post
Filter by Categories
01. Getting Started with Innago / Dashboard
02. Creating and Editing Properties
03. Adding Tenants and Lease Terms
04. Adding your Bank Accounts
05. Applications and Screening
06. Uploading / Signing Leases and Documents
07. Viewing and Creating Invoices
08. Tracking Expenses
09. Tenant Communication
10. Managing Maintenance
11. Marketing your Rentals
12. Team Management
13. Viewing Reports
14. Settings
15. Tenant Management
16. Referrals and Integrations
17. Help Articles for Tenants
A. Adding and Deleting Users
A. Adding, Deleting and Archiving Properties
A. Adding, Editing and Deleting Tenants
A. Creating New Invoices
A. Customizing Application Templates
A. Learning the Basics
A. Messaging your Tenants
A. Notifications
A. Setting up a Document Template
Accelerent
B. Adding / Editing Charges and Fees
B. Adding Lease Terms
B. Creating Messaging Templates
B. Editing Property Details
B. General Settings
B. Managing User Roles
B. Online Document Signing
B. Profile
B. Requesting Applications
C. Assigning Bank Accounts to Properties
C. Editing Lease Terms
C. Late Fees
C. Notes
C. Recording Payments and Managing Invoices
C. Tenant Screening and Reports
C. Uploading and Downloading Documents
D. Applications and Screening FAQs
D. Crediting, Deleting and Exporting Invoices
D. General FAQs
D. Property Settings
D. Renewing and Terminating Leases
D. Renters Insurance
E. HOAs
E. Income FAQs
E. Instant Onboarding
E. Special Lease Scenarios / Cases
Integrations
PlacePay General FAQ's
PlacePay General FAQ’s
PlacePay Landlord
PlacePay Landlord
PlacePay Tenant
PlacePay Tenant
Uncategorized

What Data Syncs from Innago to Quickbooks?

The way that data from Innago appears in Quickbooks will depend on whether you choose Customer or Class as your Property Type for your integration. The table below provides a breakdown of how data from Innago will appear based on your choice: For information on these options, and for instructions on how to integrate Innago […]

How Can I View a Transaction Report?

If you need a report that includes all of your tenant’s individual payment records, you can access this via your Transactions Report. You’ll navigate to the report by clicking the paper icon located in the bottom left corner of your screen. This will take you to your Reports page.   From here, you’ll click the […]

How Can I Sign Up for the Referral Program?

If you’re enjoying using Innago and looking for an additional stream of income, our referral program is just for you. Share your link, your referral signs up, and you earn a commission automatically. Jump to a Section How Does It Work? How Much Can I Earn? How Do I Sign Up? What if I Didn’t […]

How Do I Receive My Referral Payments?

Once you’ve signed up for our Affiliate Program, you’ll be able to login to your affiliate portal to manage how you’ll receive your referral payments. If you haven’t signed up for an affiliate account yet, please click here for more information. From the affiliate portal home page, you’ll click “My Profile” on the main menu […]

Tenant Credit Reporting

Tenants interested in building their credit while making rent payments can enroll in our credit reporting service directly from within their account. Credit reporting can also be referred to as rent reporting. They’ll get started by simply clicking the “Credit Reporting” tab on their main menu. Tenants will then click “Get Started” to proceed. From […]