How Do I Open a Bank Account w/ Innago?
You can open a new bank account with Innago directly from your Dashboard, or from your Settings. Please note, before adding any bank account to Innago, you will be prompted and required to verify your identity. For more information on verifying your identity, please see the following article here. Once verified, you will have to […]
How Can I Edit My Rent Schedule (Future Invoices, Last Month’s Rent Etc.)?
If you need to pro-rate rent, edit a first and last month’s rental invoice, or any other future invoices etc., using your Rent Schedule can be a simple solution. When creating a lease term in Innago, after you’ve set the rent amount, payment frequency, and first rental invoice due date, you’ll have the ability to […]
How Can I Edit an Expense?
If you ever need to edit an expense, you can easily do so from your Expenses page. 1). Click “Expenses” from the main menu on the left 2). Please note, this page will only display results for the last 30 days by default. If your expense was dated prior to this date range, you’ll need to expand […]
Is Livble Available in My State?
Livble gives you the option to pay your rent in weekly installments. For more general information on the feature and eligibility, click here. Livble is currently not available in all 50 states. If the property you’re renting is located in one of the following states/districts below, you will be eligible to use Livble: Alabama Alaska […]
Can I Bulk Upload Lease/Property Information? What is Instant Onboarding?
No matter what your portfolio size, inputting all of your rental and property details manually can be a tedious task. Fortunately, our Instant Onboarding tool lets you set up your entire portfolio all at once, instead of adding each lease/property by one-by-one. You can just simply upload documents that you already have — a rent […]
Instant Onboarding FAQs
If you need instructions on using our Instant Onboarding feature, click here. If you’re already familiar with the tool, you may be having some our most frequently asked questions: What file types can I upload? PDF, CSV, XLSX, XLS, JPG, PNG, or TXT — lease agreements, rent rolls, or spreadsheets. Several files can be uploaded […]
How Do I Add, Delete, or Edit a Payee?
A payee is someone to whom you have paid, or will pay money to in the form of an expense. When recording an expense, you can select from a list of existing payees, or you can create a new one yourself. Adding a New Payee via Payee Management 1. From the Innago menu on the […]
How Do I Record Expenses?
An expense is any cost you may have incurred while managing your rental business. Although you can’t pay these expenses through Innago, you can still record them for accounting purposes. You can either input expenses manually, or you can import them by uploading expense files/documents. Adding Expenses Manually: 1. From the Innago menu on the […]
How Do I Sign a Lease Document After Sending to My Tenants?
After sending out a lease document to your tenants, you have two ways you can access the document once you’re ready to sign: From your Dashboard click “Sign Lease” under the Unsigned Leases section, or click on “Leases and Files” from your main menu on the left, clicking “Sign Now” afterwards. Clicking either option will initiate the signature phase. You’ll […]
How Can I Send Additional Documents for Signature While My Lease is Pending?
If you currently have an “in-process” lease term that is pending on lease signatures, you will not be able to send additional documents until the first document is signed. Once all parties have signed the initial document sent during this last step of creating the lease shown below, you can use the instructions given here […]