How Do I Send Reminders to Tenants to Sign a Lease/Document?
Innago makes it easy to send reminders and communicate with your tenants. You can send reminders for specific lease agreements, prompting potential tenants to review and sign them. To send a signature reminder to a tenant for a lease: 1. From the Innago menu on the left, click “Leases and Files”. 2. Select the lease term […]
How Do I Remove the Innago Guided Setup?
Innago’s guided setup feature assists new landlords with configuring their accounts. When new users login, they’re immediately shown a welcome video and prompted to follow the setup guide. If you no longer need any guidance, after closing the welcome video pop-up, click on the “Innago Guided Setup” widget displayed in the top right corner. The […]
What is the Maximum Amount of Payment I Can Accept From a Tenant?
The maximum amount of payment that can be accepted via one single payment is $49,999. Payments of $50,000 or more will need to be split up into multiple, separate payments. Please note, any payments exceeding $10,000 will be processed through a secondary bank processor. This may result in a slight delay of a few additional […]