How Do I Request Applications and Screen Tenants?
In order to enable tenant screening, you’ll just go to your Settings by clicking the gear icon located near the bottom left corner of your screen. On the General tab, you’ll toggle on the option for Application and Tenant Screening. You’ll notice that there is now a Screening tab available on your Settings page. As soon as you enable tenant screening, you’ll be […]
How Do I Send Reminders to Tenants to Sign a Lease/Document?
Innago makes it easy to send reminders and communicate with your tenants. You can send reminders for specific lease agreements, prompting potential tenants to review and sign them. To send a signature reminder to a tenant for a lease: 1. From the Innago menu on the left, click “Leases and Files”. 2. Select the lease term […]
How Do I Remove the Innago Guided Setup?
Innago’s guided setup feature assists new landlords with configuring their accounts. When new users login, they’re immediately shown a welcome video and prompted to follow the setup guide. If you no longer need any guidance, after closing the welcome video pop-up, click on the “Innago Guided Setup” widget displayed in the top right corner. The […]
What is the Maximum Amount of Payment I Can Accept From a Tenant?
There is no maximum amount of payment that can be accepted via one single payment. Payments of any amount can be accepted. However, there is a cumulative $50,000 weekly payment threshold, where any payments made that exceed that total for the week will be subject to a three business day hold. For example, let’s say […]