If My Tenant Disputes a Payment, How Does Innago Help?
When it comes to disputes, if the tenant is still under lease, we will likely reverse the transaction. If their lease is expired, or if the landlord requests it, we will fight it on the landlord's behalf. We obviously can't guarantee the outcome, but we'll provide info such as login and payment dates and times […]
Does Innago Report Transactions to the IRS?
As a facilitator of electronic payments, we are required to report income received through Innago under IRS regulations. The current threshold as of the 2023 tax year for reporting is $20,000 in payments, from at least 200 deposits. Previously the IRS announced that they would lower this threshold to $600 from any number of deposits, […]
What Is Renters’ Insurance?
What is Renter's Insurance? Renters' insurance, often called tenants' insurance, is an insurance policy that provides some of the benefits of homeowners' insurance, but does not include coverage for the dwelling, or structure, with the exception of small alterations that a tenant makes to the structure. It provides liability insurance and the tenant's personal property […]
How Many Units Do I Need in Order to Use Innago?
We have landlords who have just one unit, all the way up to a few thousand units! Whether you want to grow your rental business, or just want to manage a couple units, we’re here to help with easy-to-use software that can meet you where you’re at.
Can I Use My Own Lease in Innago?
Yes, Innago allows you to upload your own lease agreement to create lease templates. A lease template is a reusable document that enables you to sign leases quickly and easily online. Lease templates let you take a blank version of your lease and populate it with fields that will be filled out right before signing […]
Is There a Storage Limit in Innago?
For landlords under 30 units the storage limit is 5GB. If you are over 30 units, please reach out to our tech support team for further information on our data bandwidth.
Can I Download Innago, or is it a Cloud-Based Software?
Innago is a cloud-based software, which means that you can access your Innago account anytime, anywhere via the internet. We do not offer a downloadable version of the software.
Do You Have a Mobile App for Landlords and Tenants?
Innago has an app for tenants through which they can sign leases, make payments and raise maintenance requests. The Innago tenant app is available on both the App Store and the Google Play store. While we do not currently have an app available for landlords, we will be releasing one in the near future. However, […]
Does Innago Provide Lease Templates or Customizable Leases?
When using our Lease Template Builder to send out leases electronically, you'll need to upload a PDF document to get started. If you're in need of a lease document for your specific state, or even a generic lease document, you can download a copy directly from our homepage. You'll just take the following steps: Visit […]
Can I Sign Leases Online in Innago?
Yes, you can sign leases with your tenants online using Innago. You can create custom lease templates, which you can use to sign multiple leases with your tenants.We also provide you with free, unlimited storage, so that you and your tenants can access these documents at any time, from anywhere.Also, there is no need to […]