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01. Getting Started with Innago / Dashboard
02. Creating and Editing Properties
03. Adding Tenants and Lease Terms
04. Adding your Bank Accounts
05. Applications and Screening
06. Uploading / Signing Leases and Documents
07. Viewing and Creating Invoices
08. Tracking Expenses
09. Tenant Communication
10. Managing Maintenance
11. Marketing your Rentals
12. Team Management
13. Viewing Reports
14. Settings
15. Tenant Management
16. Referrals and Integrations
17. Help Articles for Tenants
A. Adding and Deleting Users
A. Adding, Deleting and Archiving Properties
A. Adding, Editing and Deleting Tenants
A. Creating New Invoices
A. Customizing Application Templates
A. Learning the Basics
A. Messaging your Tenants
A. Notifications
A. Setting up a Document Template
B. Adding / Editing Charges and Fees
B. Adding Lease Terms
B. Creating Messaging Templates
B. Editing Property Details
B. General Settings
B. Managing User Roles
B. Online Document Signing
B. Profile
B. Requesting Applications
C. Assigning Bank Accounts to Properties
C. Editing Lease Terms
C. Late Fees
C. Notes
C. Recording Payments and Managing Invoices
C. Tenant Screening and Reports
C. Uploading and Downloading Documents
D. Applications and Screening FAQs
D. Crediting, Deleting and Exporting Invoices
D. General FAQs
D. Property Settings
D. Renewing and Terminating Leases
D. Renters Insurance
E. HOAs
E. Income FAQs
E. Special Lease Scenarios / Cases
Integrations
PlacePay
PlacePay General FAQ's
PlacePay Landlord
PlacePay Tenant
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PlacePay
PlacePay
21 articles
PlacePay General FAQ's
PlacePay – Is This Safe?
PlacePay – How To Reach Support or Request A Phone Call
PlacePay Landlord
PlacePay Landlord – Change my email address / Edit User Information
PlacePay Landlord – Add Offline Payment /Record Payment (Check, Money Order, Cash, Etc.)
PlacePay Landlord – How do I cover transaction fees for my residents?
PlacePay Landlord – Add Employee / Team Member User Accounts and Assign Access
PlacePay Landlord – Export custom reports / statements
PlacePay Landlord – Add / Edit Leases – Setup and Editing
PlacePay Landlord – Invoices and Charges – Setup and Editing
PlacePay Landlord – Cancel Payment
PlacePay Landlord – How to Apply for, Change, and Delete Processing Accounts (aka, Batch Settlement Accounts)
PlacePay Landlord – How to pay my subscription / change billing method
PlacePay Landlord – Deactivating / Deleting Your Account
PlacePay Landlord – Moving Out Residents & Accessing Past Leases
PlacePay Landlord – Automatic Late Fees Setup
PlacePay Tenant
PlacePay Tenant – Change How Much You Pay / Edit Amount Due
PlacePay Tenant – Cancel Payment
PlacePay Tenant – How do I make payments in installments?
PlacePay Tenant: Quick start guide to getting set up to pay!
PlacePay Tenant: Autopay FAQ / Set Up / Enable / Disable (automatic payment / auto-pay settings)
PlacePay Tenant – Change How Much You Pay / Edit Amount Due