Resend Tenant Verification Link
If your tenant has not yet verified their account, you can resend the email notification containing the verification link. 1. From the Innago menu on the left, click ‘Tenants’. 2. Select the tenant to whom you would like to re-send a verification link. 3. In the top right corner, click the three stacked dots, and […]
How to Delete a Tenant?
It's not possible to entirely delete a tenant in Innago. If you want it to be as if the tenant never existed in Innago, we could have them removed for you. Just let us know the name of the tenant you want deleted. If by deleting a tenant, you meant that you wanted to 'move […]
Setting Up Existing Tenants
You can add tenants into Innago that are already on an active lease, even if the lease began before you started using Innago. To add a current tenant to Innago: 1. From the dashboard, click ‘Add Tenant’.2. On the left side of the screen, you’ll see a list of properties you’ve already added into Innago. […]
How Do I Add a New Tenant or Create a New Lease Term?
You can quickly add a new tenant or group of tenants to Innago. 1. Go to the ‘Dashboard’. 2. Click ‘Add Tenants’ in the upper-right-hand corner of the screen 3. Select the property to which you’d like to add tenants and click the ‘Next’ button. If your property has not been added to Innago yet, […]
How Can I Move My Bank Account from One Business Entity to Another?
Bank accounts in Innago are associated with business entities. That could be an LLC, a corporation, or a sole proprietorship. When adding a bank account to Innago, you will be prompted to first assign it to a business entity. To switch a bank account already added to Innago to a different business entity, follow the […]
Why Does My Bank Account Number Appear Differently in Innago?
If you've added a Chase bank account to Innago through Instant Verification, you may have noticed that the last four digits of the account number appear to differ from your actual Chase bank account number. This is because Chase actually sends us what's known as a "Tokenized Account Number" that's attached to your bank account. […]
How Do I Edit My Business Entity?
Business entities in Innago allow you to more accurately record Income, Expenses, and other information that relates to your business, including tax filing information. To edit your business entity:1. From the Innago menu on the left, click "Settings" (the gear icon).2. From the Settings menu, select Bank.3. Click on the three vertical dots located next […]
Is Adding My Bank via Instant Verification Secure?
When adding a bank account, you are given the option to either use Instant Verification or Micro-deposit Verification. When using Instant Verification, you'll be prompted to enter in your online banking details. You may feel some concern and ask how secure is Innago? We can assure you that we use bank level encryption for all […]
How Many Bank Accounts Can I Add to Innago?
In Innago, each bank account you add is assigned to a business entity. You can add up to 6 bank accounts to a single business entity. If a business entity requires more than 6 bank accounts, that entity will need to go through additional verification. Please reach out to your Innago account administrator for assistance. […]
How Do I Add a Business Entity?
Whenever you add a bank account to Innago, it must be associated with a taxable business entity. That entity could be an LLC, corporation, partnership or sole proprietorship. You'll also need to provide a taxpayer identification number (TIN) for 1099-K reporting purposes. Here’s how you'll add a taxable entity:1. From the Innago menu on the […]