Can I Send a Message to an External Email Address?
Yes, you will be able to send out messages to external email addresses (emails that are not associated with tenants in your Innago account) through our Messaging feature. When sending a message to these individuals, you will be able to enter their email in 'To' or 'CC' fields.
Sending Custom Reminders
Innago makes it easy to send reminders and communications to your tenants. There are three primary ways to send reminders. You can send a message on a specific invoice reminding tenants to pay it; you can send a reminder on specific lease agreement reminding potential tenants to sign it; or you can use the Innago […]
Sharing Media in Chat
Sharing media and files within an open chat is simple and easy! You can use this feature to send over copies of a lease, to receive maintenance photos from tenants, and to share any other documents or media. Just click the paper clip icon located to the left of the text box, and you'll be […]
Messaging Your Tenants
Effectively communicate with your tenants via Messaging. You can send an email message to individuals, entire properties, or all of your tenants at once. You can also create templates to be re-used in the future. 1. From the Innago menu on the left, click ‘Messaging’. 2. In the top right corner, Click ‘New Message’. 3. […]
Creating an Email Template
An email template is a pre-written email that helps you send emails quicker and saves you time. Instead of typing a message out from scratch, a template gives you a big head start. 1. From the Innago menu on the left, click ‘Messaging’. 2. In the top right corner, click ‘New Message’. 3. Click ‘Select […]
How Can I Chat with Tenants?
You can easily initiate, continue, and store conversations between you and your current tenants in Innago through our Chat Feature. Just visit your Messaging page and click the "Chat" tab to get started if you're on a web browser. If you're using the mobile app, you'll just click the speech bubble icon at the bottom […]